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Return Policy

七天退貨政策

如欲退貨請於收到貨物後七天內與我們聯繫,買家可能需要負責支付該退款運費及第二次寄送運費。如果退貨的原因是因為我們的錯誤(例如:您收到的貨物有問題/我們寄錯物品),我們將會負責支付退貨運費。詳情與我們聯絡後再作評估。

當你把貨物退回給我們後,一般會在四周內收到退款。過程包括,從您把貨物寄回到我們的運輸時間,我們收到貨物後確認退款的工作時間及需要銀行去處理我們的退款手續。

如果您需要退貨,可以登入您的帳戶,到我的戶口當中找到已完成的訂單,再點擊退貨按鈕。或者可以發送電子郵件到info@greentechhongkong.com,聯繫我們安排退貨手續。當中需要說明問題所在,如有圖片更可方便了解您的情況。

我們保留最終退貨與否的決定權。

Returns Policy 退貨 - 7 Days Return 七天退貨保証


You may return most new, unopened items within 7 days of delivery for a full refund. Please be aware that buyers are responsible for the return shipping costs and the original shipping costs (if a FREE Shipping was provided on the original purchase). We'll pay the returns shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item, etc.). 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, identify the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. Or you can simply email us at info@greentechhongkong.com and we will send you a shipping label for the return of the package. We'll notify you via e-mail of your refund once we've received and processed the returned item.