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Free delivery upon $1100 purchase

Shipping 送貨 - Free Shipping 香港免費送貨


When you place an order, our system will calculate the shipping cost based on your item weight, size and order value. You may also select the shipping methods that fits your need. Depending on the availability of the items, we will normally ship out the goods within 3-7 business days. 



Free Shipping is available within Hong Kong SAR on orders over HK$1100.

         Hong Kong Post - SmartPost at LOTUSmart HK        Ta-Q-Bin, Local Courier, available at LOTUSmart HK       SF Express - Local Delivery for LOTUSmart             


We ship local Hong Kong orders through Hong Kong Post (Sm@rtPost), Ta-Q-Bin, or SF Express. Your package will be delivered via the most suitable and appropriate carrier and directly to residential/commercial addresses (and we do NOT deliver to P.O. box nor Hotel). We will notify you via email about the estimated delivery dates. All packages will be delivered ONE time only. Please make sure that someone is available at the shipping address, and make sure that you enter the correct contact number during checkout. For residential addresses, the courier may call you before shipping. Should a second delivery attempt is required, a surcharge of HK$50 (plus any remote area charge if applicable) will be charged. 

The estimated delivery days for all our supported destinations are shown in the below table. For destinations not shown below or for other shipping methods, please e-mail us for a quote. 

 

Destinations

Delivery Days
(business days)

Hong Kong

3 - 7 (Free Shipping available)

China

10 - 14

Macao

6 - 8


Please also note that the shipping rates for many items we sell are weight-based. The estimated packed weight of any such item can be found on its product detail page. 

Areas that CANNOT be delivered in Hong Kong - 香港不派遞地區
Delivery Service is not available for the following areas. we encourage you to use a shipping address within the city and take advantage of the Free Shipping available in Hong Kong.

 Sha Tau Kok  沙頭角禁區內

 Ta Kwu Ling  打鼓嶺  

 Man Kam To  文錦渡     

 Mai Po  米埔

 Lok Ma Chau  落馬洲  

 Lo Wu  羅湖  

 Po Toi  蒲台島

 Tung Lung Chau  東龍洲    

 Grass Island  塔門  

 Crooked Island (Kat O)  吉澳

 Tung Ping Chau  東平洲  

 Shek O 石澳 

 Chek Lap Kok 赤鱲角

 HK Intl Airport 香港國際機場

 

 

Finally, kindly ensure that all of your shipping details (i.e., full address, telephone number, e-mail) are entered correctly during the checkout process. Please be aware that we will not be responsible for any loss parcel caused by any incorrect shipping details.